If you're an Internet user who maintains a domain account at Go Daddy, this blog is for you. Because there is something happening at the domain name, web hosting business of Go Daddy that you might not know about. Of course, if you're a small business owner who relies on your domain email account, then this could really affect you. Here's the deal: Go Daddy blocks emails from you. And you can't change it.
That's not so bad if it's the occasional spam email that doesn't get through to your account, but what if it's a potential customer or client who can't reach you? How would you feel about Go Daddy then?
I spoke to Active Brad over at Zillow.com yesterday who mentioned the huge number of leads I've been receiving from Zillow, leads that I pay to get. However, I haven't been receiving those leads. That's because they are emailed to my domain email account through Go Daddy, and Go Daddy has been blocking them. I know this because I went to Zillow and changed my email account to a Surewest email address. Sure enough, a lead came through.
I called Go Daddy 3 times. After sitting on hold the first go-around, I was disconnected after 15 minutes. The second time, I got through to a guy, but he was unable to help me. The third time, the customer service guy at Go Daddy said it certainly appears that Go Daddy is blocking my leads from Zillow, but Go Daddy did not have any systems in place to fix this little quirk. Because to fix it for me would mean changing their system for other customers who did not want email from services such as Zillow.
This seems a bit counter productive and very non-customer oriented to me. In the bigger scheme of things, I've prepaid Go Daddy for a number of years in advance. It's not that much money to lose in comparison to what I pay for leads that can't reach me if I send those leads to my email at Go Daddy. It also makes me wonder that since I am not receiving email leads from Zillow, what else is Go Daddy blocking from reaching me? Who else can't get through to me because of my domain account at Go Daddy??
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Certified HAFA Specialist
My Sacramento Real Estate Listings
Elizabeth Weintraub is an author, home buying columnist for The New York Times-owned About.com, a Land Park resident, and a Land Park real estate agent who specializes in older, classic homes in Land Park, Curtis Park, Midtown and East Sacramento. Weintraub is also a Sacramento Short Sale agent who lists and successfully sells short sales throughout the four-county Sacramento area. Call Elizabeth Weintraub at 916.233.6759. Put 35 years of real estate experience to work for you. Broker-Associate at Lyon Real Estate. DRE License # 00697006.
The Short Sale Savior, by Elizabeth Weintraub, available at Amazon.com.
Lyon Real Estate is not associated with the government, and our service is not approved by the government or your lender. Even if you accept this offer and use our service, your lender may not agree to change your loan.
Photo: Unless otherwise noted in this blog, the photo is copyrighted by Big Stock Photo and used with permission.
The views expressed herein are Weintraub's personal views and do not reflect the views of Lyon Real Estate.
Disclaimer: If this post contains a listing, information is deemed reliable as of the date it was written. After that date, the listing may be sold, listed by another brokerage, canceled, pending or taken temporarily off the market, and the price could change without notice. It could blow up, explode or vanish. To find out the present status of any listing, please go to elizabethweintraub.com.
