Elizabeth Weintraub • Sacramento Real Estate Agent: Abandoning Lockboxes is a Terrible Way to Do Business

Abandoning Lockboxes is a Terrible Way to Do Business

We decided a while back to put all of our Weintraub & Wallace lockboxes into one account. So went down to visit Metrolist and came back to my home office to discover my membership in MLS had been terminated -- by mistake. When I asked after-the-fact for the paperwork that the clerk forgot to give to me, it did not say my membership should be terminated, so I don't know why he did it. But I had to get it reversed. Like pronto.

Now that we have merged all of the lockboxes, we have to account for each of them. I have never lost a lockbox in my life, to the best of my knowledge. Never forgot to pick up a box. I certainly would not abandon a lockbox like some agents. Even when we bought our home in Land Park, now that I pause to reflect, that idiot agent left the lockbox on our house. After repeated calls to remove it, I finally cut it off with a reciprocrating saw. Took me a good 15 to 20 minutes of constant sawing.

You can read more about this from my partner, JaCi, in our personal blog today at this link: Some Realtors Do Not Follow Up With Other Sacramento Realtors.

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Elizabeth Weintraub is co-partner of Weintraub & Wallace Team of Top Producing Realtors, an author, home buying expert at The Balance, a Land Park resident, and a veteran real estate agent who specializes in older, classic homes in Land Park, Curtis Park, Midtown, Carmichael and East Sacramento, as well as tract homes in Elk Grove, Natomas, Roseville and Lincoln. Call Elizabeth Weintraub at 916.233.6759. Put our combined 80 years of real estate experience to work for you. Broker-Associate at RE/MAX Gold. DRE License # 00697006.

Photo: Unless otherwise noted in this blog, the photo is copyrighted by Big Stock Photo and used with permission.The views expressed herein are Weintraub's personal views and do not reflect the views of RE/MAX Gold. Disclaimer: If this post contains a listing, information is deemed reliable as of the date it was written. After that date, the listing may be sold, listed by another brokerage, canceled, pending or taken temporarily off the market, and the price could change without notice; it could blow up, explode or vanish. To find out the present status of any listing, please go to elizabethweintraub.com.


Seems like bad business too me. I cannot afford to just leave lockboxes in place. Besides, then I would have to go buy more and register them, etc.

It is a crazy business sometimes.

Posted by Joseph Domino 480-390-6011, Real Estate Made Easy (HomeSmart) 6 months ago

Hello Elizabeth- - -you would think assigning a lockbox to a property wouldn't require a lot of effort - a checklist item really - but this seems to be something that creates drama where bigger/more important issues truly exist. 

Posted by Michael Jacobs, Los Angeles Pasadena 818.516.4393 6 months ago

I have always thought it odd that an agent would leave a lockbox behind.  They aren't so inexpensive that it should be a common occurence. But, it does happen!  And, like you mention, it takes time to saw one off!

Posted by Myrl Jeffcoat, Greater Sacramento Real Estate Agent (GreatWest Realty) 6 months ago

Good morning Elizabeth. Lockboxes are the only way to be productive in selling a home.

Posted by Sheila Anderson, The Real Estate Whisperer Who Listens 732-715-1133 (Referral Group Incorporated) 6 months ago

Hi Elizabeth- we chose to rent when we returned to Houston to give us time to find what we wanted. The agent was a lovely lady but we did have to call to ask that the lock box be removed from the front door as well as the back fence. 

Posted by Kathy Streib, Home Stager - Palm Beach County,FL -561-914-6224 (Room Service Home Staging) 6 months ago

Happy Easter, Elizabeth!  I know you probably have your toes up in that warm Hawaiian sun.  Lucky you!

Posted by Myrl Jeffcoat, Greater Sacramento Real Estate Agent (GreatWest Realty) 6 months ago

Thank you everyone for your comments. Unfortunately, I have been too busy helping an injured friend to respond to each of you but I will rectify that with my future blogs.

Posted by Elizabeth Weintraub Sacramento Realtor Top 1%, Put 40 years of experience to work for you (RE/MAX Gold) 6 months ago

Given their cost, Elizabeth... you can bet I wouldn't be "abandoning" any of my boxes and I have them for two states, no less. I do have one "inherited" box... it was a listing where I was the second agent in after the first listing term expired. The first agent never picked up the box and then died. After hearing that story, my board just gave me the shackle code and told me to keep the box.

Posted by Nina Hollander, Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor (Coldwell Banker Residential Brokerage ) 6 months ago

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